Privacy policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://usemyframe.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information about how you interact with the Site, including pages viewed and referring sources (“Device Information”).
We collect Device Information using:
Cookies
Log files
Web beacons, tags, and pixels
When you make or attempt to make a purchase through the Site, we collect:
Name
Billing address
Shipping address
Payment information
Email address
Phone number
This is referred to as “Order Information.”
When we refer to “Personal Information,” we mean both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
Process and fulfill orders
Communicate with you
Provide customer support
Send order updates and service-related messages
Screen for fraud and risk
We use Device Information to:
Improve and optimize our website
Analyze customer behavior
Prevent fraud
SMS Communications (Customer Support Only)
If you provide your phone number or text our business, you expressly consent to receive SMS (text messages) from UseMyFrame.com strictly for customer support and order-related communications.
These messages may include:
Order confirmations
Shipping updates
Responses to customer inquiries
Message frequency varies
Message and data rates may apply
You can opt out at any time by replying STOP
For assistance, reply HELP or contact us directly
We do not use SMS for unsolicited marketing or promotional messages.
Sharing Your Personal Information
We share your Personal Information only as necessary to operate our business and provide our services. This includes:
Shopify (e-commerce platform)
Payment processors
Shipping providers
Analytics providers (such as Google Analytics)
These third parties are only given the information necessary to perform their specific services.
We may also share your Personal Information:
To comply with applicable laws and regulations
To respond to lawful requests
To protect our rights
SMS Data Protection and Non-Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
SMS consent and phone numbers collected for messaging purposes will only be used for customer support and transactional communications and will not be sold, rented, or shared.
Behavioral Advertising
We may use your Personal Information for targeted advertising only where permitted and consented to outside of SMS communications.
You can opt out of targeted advertising:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com
You can also opt out via: http://optout.aboutads.info/
Do Not Track
We do not alter our data collection practices when we detect a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information.
Your information may be transferred outside of Europe, including to the United States and Canada.
Data Retention
We retain Order Information for our records unless anduntil you request deletion.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons.
Minors
This Site is not intended for individuals under the age of 18.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: usemyframe@gmail.com
Phone: (815) 677-4398
Mailing Address:
UseMyFrame, Inc.
104 E 3rd Street
Rock Falls, IL 61071
United States