Prescription Lenses

Prescription Lenses

They are the real deal. It would have been nice to receive a confirmation email that they received my frames. When I emailed him, he didn't reply. It made me nervous to send them off and not receive a confirmation. But my glasses came back with well made rx lenses in the time he estimated. He reused the shipping box which was smart.

Usemyframe have set high standard of service. Great and personalized customer relationship.

I like the order page. Response was good. Time for completion was good. Small company and not able to answer their phone but do return messages promptly. A little slow with chat responses.

The customer service is really great. I reached out at random to try to get my severely miopic (-25) prescription filled. I tried so many other websites but was left disappointed as they couldn't accommodate me. After reaching in out someone returned my message within a few hours and I was able to complete my order on their website easily. There were a wide range of frames and lens types to select from. The process was very smooth and updates were sent regularly. I received my glasses and I am very satisfied with the results. Keep up the great service!