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Your Frames Deserve More Than a Number — They Deserve a Name

You've spent real money on your frames — maybe years finding the perfect pair. So when the prescription needs updating, or a lens gets scratched, the last thing you want to do is hand them over to a faceless operation and hope for the best.

We get it. That moment of handing off something you cherish is uncomfortable. You start wondering: Will they be careful? Will the lenses come back right? What happens if something goes wrong?

Those are fair questions. Here's how we answer them.

Who We Are

UseMyFrame is a family-run independent optical lab. Not a chain. Not a franchise. A small, dedicated team of craftspeople who have been doing this work for years — and who care deeply about getting it right.

When you send us your frames, a real person handles them. Someone with experience, trained hands, and genuine pride in their work. Your order doesn't disappear into an assembly line. It gets personal attention from intake to final inspection.

That's the difference between a lab that processes orders and a lab that makes lenses.

What Sets Us Apart

In a world of automated everything, we still believe in hands-on craftsmanship. Every pair of lenses we produce goes through meticulous quality control before it ever gets packaged. We check measurements, verify optical centers, confirm coatings, and inspect the finished product — not once, but at multiple stages.

We treat your frames the way we'd treat our own. With care. With respect for what they represent. And with the technical precision that high-quality eyewear demands.

What to Expect When You Work With Us

The process is simple, but the care behind it isn't.

Once we receive your frames, we handle them carefully during every step of the edging and mounting process. We work quickly without cutting corners — most orders ship within one week. And if we ever have a question or notice something worth flagging before we proceed, we'll reach out rather than guess.

You won't be left wondering where your order stands. Communication is part of the service.

Our Satisfaction Guarantee

We stand behind every pair of lenses we make. If something isn't right — whether it's a prescription issue, a coating concern, or anything else — we make it right. No runaround, no passing the buck. That's what it means to put your name on your work.

We've built our reputation one satisfied customer at a time, and we intend to keep it that way.

Experience the Difference

There's a reason customers come back to us with their most prized frames. It's not just the quality of the lenses — it's knowing that someone who actually cares is on the other end of the shipping label.

If you have a pair of frames you love and lenses that need replacing, we'd be honored to work with them. Send us your frames today and experience the difference that independent, family-run craftsmanship makes.

Replace My Lenses

1 comment

  • Hello Neil & Chrissy,

    I truly enjoy seeing your emails show up in my inbox, and I read every one of them.

    What you say about caring and protecting every pair of frames you work on is evident when they are received. I admit to be OCD when it comes to taking care of anything I have, especially my glasses. If you examine a 10yr old pair of my frames, they will look new. No scratches, no wear spots, nothing. Knowing you care and appreciate the details means more than you can imagine.

    I just had my annual eye exam last week. Of course, their optical department wanted to sell me a new set of frames and lenses for a very minute change in my script. I particularly like it when they say if I use my own frames, they will not guarantee them if broken. I thanked them and promptly declined. If I am going to have a new pair made up, the frames will be mailed to you for your magnificent handywork.

    A year or two ago when I first ask about FL-41 tint, they said they would not do tinting. (Another strike against them.) This time around, they tried to talk me into going with Avulux lenses opposed to FL-41; said they were better. As I remember, Avulux will not sell just lenses, but forces you into one of their own frames if you want their lenses.

    All these different points of friction keep lauding just how special your service is. I have two new pair of Flexon frames I ordered about a week ago. When I put lenses in then, rest assured they will be coming your way.

    Thank you, thank you, thank you, for what you do. Any chance I get, I recommend your shop to everyone I can.

    Sincere regards,

    Richard

    Richard

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